FREQUENTLY ASKED QUESTIONS

When does the Detroit location open?

Due to unforeseen circumstances the East Jefferson location will no longer be opening. Thank you for your interest and we hope that will consider our Hamtramck location during the interim period.
What does the rental include at the Hamtramck space?

Check out the "Hamtramck" tab for more details. 8 ft. tables, 60" rounds, Silver or Black Chiavari chairs included, Bluetooth projector, Wi-Fi, kitchenette/bar, small microwave, no stove, one refrigerator, bar countertop, unisex restroom with essentials, big windows with tons of natural light. EVENT SPACE IS ON THE 2ND FLOOR. NO ELEVATOR ACCESS!
What dates are available?

Contact us to inquire about dates.
How do I take a tour?

Take a 3D tour of the space by visiting the link below or clicking the link on our Instagram page @SimplySocialDetroit. https://my.matterport.com/show/?m=g9qQUuuknxy Open House every Wednesday 6pm-7:30pm.
How do I book my event date and session?

The space is booked when all five are complete: 1. Contract signed and emailed back 2. Insurance (when alcohol or vendors are present) provided 24-48 hours prior to check-in 3. A government-issued ID (from the same person who signs the contract) 4. Rent ($300 refundable security deposit plus $500 reservation fee (non-refundable). Two weeks before your event date the remaining balance is due. We do accept Credit Cards, Paypal, Apple Pay, or Zelle to book@simplysocialevents.net friends and family method, no e-checks) 5. Completed an open house tour or virtual tour.
What hours are included in the all-day fixed-rate reservation?

Daytime: 10am-4pm/11am-5pm Evening: 6pm-12am A full-day session is 12 hours in duration. The day session begins at 9 am and ends at 12:00 am.
Are the time slots flexible?

We offer two-time slots; 11am-5pm and 6:30pm-12:30am. If you require a custom time, please contact us. Any additional hours are $160 per hour.
What do we do with our trash and recycling after cleaning up?

Take it with you, put it in your car or the designated yellow dumpster in the parking lot area. Do not leave onsite or on the sidewalk. Load out all that was loaded before sweeping up. Cleaning supplies will be made available.
How do I check myself in or check myself out?

A member of the Simply Social team will be present at your event. They will review the check-in/out procedures with you. You will receive the same instructions via email and text.
Can we bring alcohol, hire caterers, or a D.J?"

Alcohol and vendors are welcome so long as proof of insurance policy is provided (naming Simply Social as additional insured), SERV SAFE or TIPS Certification welcome prior to check-in and the alcohol is not being sold. There is no need for the insurance policy when there is no alcohol and when there are no hired vendors.
When is my damages deposit refunded?

Refunds can take up to seven business days to process. Please be patient. If you do not see your refund within seven business days, please contact us for more information.
Are there staff on-site?

Yes, a member of Simply Social will be on site to greet you. Security is required for ALL events after 5pm. We have a security team in place already no need to search for a company.
How many attendees can the venue seat?

Capacity is 75 persons.
Is there free street parking?

There is ample parking in the parking lot shared with the Fowling warehouse next door. There is also FREE street parking available.
Can attendees access the storefront window display?

The Event Space does not allow access or use of the storefront windows.
May we change the decorations or arrange the furniture?

Yes, this is your blank white canvas to design your own event. Put everything back as found. NO GLITTER, ALUMINUM CONFETTI, COLORED POWDERS, ICE SCULPTURES, REAL ROSE PETALS, CANDLES, TAPE OR DYES! Only masking tape allowed.
The room looks beautiful, are the lights already set up or is that something that we would be given to do on our own?"

The lights are ready and set up for use including the up lighting that can be used for events such as art exhibitions that can used.
Cancellations Policy?

In the event of cancellation your $500 reservation fee of your deposit is non-refundable. However, you may reschedule your event and apply the deposit to your new event date within 12 months.
Do you have an elevator?

We are located on the second floor of Building D. No elevator access. There are 24 steps exactly and a large landing to rest in between stairs.
How are you handling indoor gatherings during COVID-19?

We will be sanitizing the space between events to keep our customers safe and healthy. Masks are required during your event. No exceptions! July 1st event space capacity will go back to normal allowing 75 guests max.
How do I become a pop-up vendor?

See available dates and sign up by clicking the link below. https://www.linktr.ee./simplysocialdetroit